Grades
What do we mean by 'device condition'? This applies to all electronics except mobile phones.
Our devices are categorized into 4 conditions, all of which are 100% functional, thoroughly tested, and cleaned:
Pristine: Flawless condition with no visible scratches and at least 80% battery health.
Excellent: Minor scratches and signs of wear, only noticeable up close, with at least 80% battery health.
Good: Light scratches and small dings are present but no dents, bends, or deep chips, with at least 80% battery health.
Acceptable: Noticeable scratches and possible dents. Still fully functional, tested, and cleaned, with at least 80% battery health.
For Mobile Phones we have 5 Conditions, all of which are 100% functional, thoroughly tested, and cleaned:
Brand New:
Fully paid (no contracts or plan)
In original Sealed Box, Never Opened
Never activated
Comes with all genuine accessories in original boxon
Pristine:
Like new
Fully functional
No cracks, chips, deep scratches or dents on metal body
No bends in housings
Original LCD screen (no 3rd party replacement screen)
No third party software or replacement for original parts
Battery health in great standing (90% up)
No signs of water damage
No defects in screen (no pixel damage, defects or discolouration in LCD)
No scratches on screen
Good
Fully functional
Standard use acceptable (i.e. light scratches on the screen, scruff marks)
No cracks, chips, deep scratches or dents on metal body
No bends in housings
Original LCD screen (no 3rd party replacement screen)
Very light scratches on screen
No defects in screen (no pixel damage, defects or discolouration in LCD)
No signs of water damage
Battery health in good standing (80% up)
No third party software or replacement for original parts
Poor
Normal use
Fully functional
Fair Condition, may have dents, scruff marks, chipping or other marks on metal body
Be intact with no missing parts
No bends in housings
Original LCD screen (no 3rd party replacement screen)
Scratches on screen but no screen/LCD damage
No defects in screen (no pixel damage, defects or discolouration in LCD)
No signs of water damage
Battery health in ok standing (75% up)
No third party software or replacement for original parts
Damaged
Normal use
No bends in housings
No issues in mother board
No issues in software
Functional device but may be partially damaged as follows:
Front/Back glass damaged
Screen damage
Volume/Power button fault
Speaker/mic fault
Camera fault
Poor/Dead Battery
Missing sim tray
No issues in other hardware